Knowbrainer is our monthly edition on new ways of working. Each edition features real businesses and research that show how human-centric systems drive growth and innovation. Well-researched, analytical, grounded, not a sales pitch, or a set of prescriptions. A look at management strategies and practices that have succeeded, with a closing thought on what it means through a Simpliwise lens.

In this edition: The Scale-Up Conundrum, or why 78% of companies stall after achieving product-market fit.

When organisations hit difficult times, the instinct is often to restructure, cut costs and tighten control. Best Buy chose a different path.

By listening to frontline employees, giving people meaningful purpose, investing in their growth and trusting them to make decisions, the company delivered five consecutive years of sales growth, doubled its online revenue and generated a 263% shareholder return.

KnowBrainer is our monthly edition on new ways of working. This month we look at how Hubert Joly turned Best Buy around by using human-centric strategies.